Domethos Policies

At Domethos, we are committed to protecting the privacy, security, and confidentiality of our users. This Privacy Policy outlines how Domethos collects, uses, stores, and safeguards personal and professional information provided through our platform. By accessing or using Domethos, users acknowledge and agree to the practices described in this policy.

Domethos serves architects, interior designers, firms, students, project owners, manufacturers, vendors, and other industry stakeholders. As a professional ecosystem, we recognize the importance of maintaining trust and ensuring responsible handling of user information.

Domethos may collect personal, professional, and platform-related information necessary to provide and improve our services.

Personal information may include a user’s full name, email address, phone number, location, profile photograph, identification details, and communication preferences.

Professional information may include educational qualifications, professional registrations, certifications, firm details, portfolio information, project history, work experience, employment information, and professional credentials submitted for verification purposes.

Platform usage information may include login activity, project interactions, team collaboration activities, job applications, profile updates, communication records, and other information generated through use of the platform.

Technical information such as IP addresses, device information, browser details, operating system information, cookies, and analytics data may also be collected to enhance platform performance and security.

The information collected by Domethos is used to provide platform services, verify professional credentials, improve user experience, facilitate project collaboration, enable hiring and recruitment activities, support communication between users, maintain platform security, process subscriptions, provide customer support, and develop new features and services. Information may also be used for internal analytics, platform optimization, fraud prevention, and compliance with legal requirements.

Domethos implements reasonable technical and organizational measures to protect user data against unauthorized access, misuse, disclosure, alteration, or destruction. Access to personal and professional information is restricted to authorized personnel and systems that require such access to provide platform services.

While Domethos strives to protect all information, users acknowledge that no digital platform can guarantee absolute security.

Domethos does not sell, rent, or trade personal information to third parties.

Information may only be shared when required to provide platform functionality, comply with legal obligations, protect user safety, prevent fraudulent activities, or facilitate services requested by users. Professional profile information may be visible to other users as part of the networking, hiring, project discovery, and collaboration features of the platform.

Users have the right to access, update, modify, or request deletion of their personal information. Users may also request information regarding the data maintained by Domethos and may withdraw consent where applicable, subject to legal and operational requirements.

Domethos retains information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain platform integrity.

Domethos reserves the right to update this Privacy Policy periodically. Continued use of the platform following any modifications constitutes acceptance of the revised policy.

These Terms of Service govern the access and use of Domethos and its associated services. By creating an account or using the platform, users agree to comply with these terms.

Domethos is a professional ecosystem designed to support architects, interior designers, firms, students, project owners, vendors, manufacturers, and industry stakeholders through technology, collaboration, hiring, project management, and community engagement.

Users must provide accurate information during registration and maintain the authenticity of all information submitted to the platform. Professionals claiming qualifications, registrations, or certifications must ensure that all submitted information is genuine and verifiable.

Users are responsible for maintaining the confidentiality of their account credentials and are responsible for all activities conducted through their accounts. Any unauthorized use must be reported to Domethos immediately.

Users agree to use Domethos in a professional, lawful, and respectful manner. Users must not engage in activities that compromise platform integrity, user safety, or professional standards.

Users may not create fake profiles, impersonate individuals or organizations, submit fraudulent credentials, post misleading project information, engage in harassment, distribute spam, infringe intellectual property rights, or use the platform for unlawful activities.

Domethos may request documentation and verification information to validate professional credentials. Verification status is granted at the sole discretion of Domethos and may be revoked if inaccurate information is discovered.

While Domethos strives to provide uninterrupted access, the platform may occasionally experience maintenance, updates, technical issues, or service interruptions. Domethos does not guarantee uninterrupted availability.

Domethos acts as a technology platform facilitating interactions between users. Agreements, contracts, payments, project execution, hiring decisions, and professional engagements remain the responsibility of the participating parties.

Domethos reserves the right to suspend or terminate accounts that violate these Terms of Service, Community Guidelines, applicable laws, or platform policies.

This Refund Policy outlines the conditions under which subscription payments and platform-related charges may be refunded.

Refund requests may be considered in cases involving duplicate payments, technical errors, incorrect billing, or platform-related issues that prevent access to subscribed services.

Refunds will generally not be issued for partially used subscription periods, change of mind after platform access has been granted, inactivity by the user, or account suspensions resulting from policy violations.

Users seeking a refund must submit a request through the official Domethos support channels, providing relevant transaction details and supporting information.

Approved refunds are typically processed within ten to fifteen business days depending on payment provider procedures and banking timelines.

Domethos is built on trust, professionalism, collaboration, and growth. These Community Guidelines help maintain a safe, respectful, and productive environment for all members.

Members are expected to communicate respectfully, maintain professional integrity, provide accurate information, and contribute positively to the community.

Harassment, discrimination, hate speech, bullying, intimidation, and abusive behaviour of any kind will not be tolerated.

Users must accurately represent their qualifications, experience, portfolios, projects, and professional achievements.

Members should use the platform responsibly, engage constructively, respect intellectual property rights, and avoid disruptive behaviour.

Violations of these guidelines may result in warnings, restrictions, temporary suspension, removal of content, or permanent account termination depending on the severity of the violation.

The Professional Verification Program exists to strengthen trust and credibility within the Domethos ecosystem by helping project owners, firms, and community members identify qualified professionals.

Architects may be required to submit Council of Architecture registration details, government-issued identification, portfolio information, and additional documentation as requested.

Interior Designers may be required to submit portfolio evidence, professional experience information, educational qualifications, and identification documents.

Firms and organizations may be required to provide business registration details, organizational information, portfolio evidence, and supporting documentation.

Domethos may offer different verification levels including Basic Profile, Verified Professional, Verified Firm, and Founding Member status.

Verified members may receive enhanced credibility, increased visibility, access to exclusive opportunities, priority consideration for certain platform initiatives, and verification badges displayed on their profiles.

Domethos reserves the right to revoke verification status if inaccurate, misleading, fraudulent, or outdated information is identified.

Domethos is committed to maintaining high standards of security and confidentiality. We implement appropriate safeguards designed to protect professional records, project information, financial information, communications, and user data.

Project information remains accessible only to authorized users participating in the relevant workflow. Sensitive information is handled with appropriate security measures and access controls.

Users are encouraged to maintain strong passwords, protect account credentials, and immediately report suspicious activities or potential security concerns.

Domethos continuously evaluates and improves security practices to ensure a trusted environment for all members of the ecosystem.